Shipping & Returns

Shipping policy: 

All merchandise is shipped FOB Freight Collect from our warehouse. Shipments are normally delivered via USPS and takes normally between 5-7 business days after leaving our warehouse. We normally ship all orders within 1 to 2 business days after receiving the order, depending on our current workload. If you require express delivery (Priority overnight or Second day air), please call customer service at 305-331-7599. We do not currently ship internationally; we ship only to the United States. Tracking numbers can be obtained by calling customer service after your order has been shipped, or if we have been provided with a valid email address, you will receive an email from the shipping department that includes your tracking number.



Exchanges/Returns:

 We ask that all the items be inspected when they are delivered and damages that are evident need to be noted with the carrier prior to them leaving the shipment. Discrepancies in orders need to be made directly with our company within five business days. If not reported within the proper timeline we will not be held responsible. We have no control of merchandise once it leaves our possession- therefore our customer is responsible for inspection prior to use. All returns must be APPROVED! Products must be undamaged and must be in original, unused condition. If you receive merchandise that is incorrect or unserviceable, we will exchange, refund or discount the product to your satisfaction. If an error was made on your part when ordering or you changed your mind on an item- you may return the product(s) at your expense and we will issue a refund upon receipt of the item. Any exchanges or returns must be made within 15 days of receiving merchandise. **We make no guarantee of fit, therefore items cannot be returned because of fit! **We reserve the right to charge a 20% restocking fee on any returns.



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